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Considering a Large Format Luxe Piece? Take advantage of my sample Poster Proof offer to experience the artwork at home. Order direct by phone for a Free Consultation and a 15% Incentive Savings on any Luxury Fine Art piece.
Ordering & Shipping Info
Large format Luxe Fine Art pieces and photo prints can be acquired directly from any individual image page. My website is https Secure and designed for a smooth effortless transaction. You may decide to do so by phone. I can be reached at 860-671-0263. If I'm unable to personally take your call at that exact moment, be sure to leave your contact information including name and phone #.
Save 15% and Process your Transaction by Phone
Processing your fine art investment by phone allows me to offer you a free consultation and answer any questions about my work. I'll make it worth your time by personally offering clients an incentive savings of 15% off ANY piece you procure by telephone.
- Standard Ground Freight is FREE for all shipments in the Lower 48 USA states.
- 2nd Day Air is optional at an extra cost
- International Shipping Orders may incur additional taxes and duties depending on destination. Shipments outside the Continental USA will be charged at full cost. I will email you to verify the complete details of your order and your Ship To address. Allow me a minimum of 2-3 business days to provide you with a shipping cost estimate.
Large Scale Decor Projects
For those with a large scale project, for home or business, I'm very willing to discuss your needs to complete your vision. I've worked directly with Art project managers for several corporate interior designers, especially for nature-inspired Eco-art therapy pieces to be used in Healthcare facilities and Spas. If you have a large scale project I would be pleased to offer my personal assistance over the phone to go over items such as sizing, materials (print media options) and choosing specific images from my collections.
Some Frequently Asked Questions
Do I have my own Brick & Mortar Art Gallery?
The ability for clients to view my Large Format "Luxe sized" display pieces in person greatly increases the emotional impact of the work. Fine Art Nature and Landscape Photography galleries curated by the artist themselves tend to be highly successful if operating in the perfect location in or near National Parks or scenic artsy communities.
A physical storefront gallery location also includes significant operational cost. I've decided when the time and location is right, opening my very own gallery is definitely something I would enjoy! For the time being, the largest percentage of my works are sold directly through my websites and are custom made to specs, per order.
I am currently working on establishing my own professional "mobile" Art Gallery display to participate in juried Fine Art festivals, Exhibits and Art shows. I view this as a wonderful opportunity to get my works in front of discriminating art lovers at events specifically designed to match an artist with potential clients. I'll be posting my itinerary when I'm ready to hit the road!
Am I represented by Dealer/Commercial Art Galleries?
There are a few unique types of Art Galleries where works are displayed, each its own mode of operation. Vanity Galleries, Rental Galleries, Co-op Galleries (artist-run initiatives) Dealer/Commercial Art Galleries and of course photographers very own Brick & Mortar Gallery. In the optimum location, I would love my very own gallery especially being able to interact with clients and am currently looking to make that happen!
Commercial/Dealer Galleries. No, I am not represented by a Commercial Gallery. Traditionally, this has been a rite of passage for artists to be represented. Many commercial /dealer gallery owners would love to make you believe that is still the case. The facts are, traditional dealer/commercial art galleries have been closing in large numbers since 2006.
Fine Art photography and dealer galleries don't always make a good pairing. Experience has taught me Dealer art galleries are less than enthusiastic when it comes to marketing and promoting Fine Art photography. They don't understand what goes into creating a beautiful print and have generally taken up a condescending viewpoint that photography is "not a fine art".
What's so unfortunate is countless amateur "point and shoot enthusiast" and iPhone users are out taking snapshots and fancying themselves as a marketable artist! Their next step, of course, is to approach an Art Gallery and beseech them to accept their neophyte efforts. I've discussed these matters at length with countless colleagues in the Fine Art Nature photography business. Lastly, dealer galleries do not keep up with the modern day print medium technologies that serious nature & landscape photographers use for creating amazing display pieces.
Do I Sell Canvas Prints or Canvas Giclee' Wraps? I don't for several reasons. Canvas mounts are not a good match for detailed nature photography, nor meet my high-quality standard expectations. I have many years invested in the nature of fine art print mediums, I've never been pleased with the fragile nature of canvas gallery wraps.
Can my Large Format Fine Art pieces be externally framed?
Absolutely. Both Acrylic and AlumaLuxe Plaqs look wonderful with or without frames. Read my suggestions here in Framing Acrylic Prints Both mediums offers tremendous advantages over traditional paper photo prints.
I am absolutely committed to providing you a wonderful personal service experience and very high-quality Fine Art print products. I have sold prints to over a thousand happy customers over 4 continents and of course, I look forward to having many more join them. That being said, you can rest assured I will treat you right and will work to ensure your satisfaction.
Let's begin with my 1-Year Workmanship & Quality Guarantee for Premium Luxe pieces. I stand behind my products workmanship and quality. This applies exclusively to my full line of Premium Luxe HD Acrylic Gallery mounted prints and ChromaLuxe MetalPrint photo panels. These are the ultimate in fine art photographic display options, period. They are archival quality and I work exclusively with two of the best professional print labs in the USA to handcraft each custom order.
I recommend using the hanging systems offered on my website (French Cleats or the Corner Post) and not to alter the hanging method to a wire-hanger style. If any of my pieces are altered or modified in any manner and fall from your wall that voids the 1-year guarantee.
Poster Proof Option - I offer to any prospective client intrigued about investing in any of my large format premium Luxe Fine Art pieces (HD Acrylic or ChromaLuxe Metal) the opportunity to purchase a poster print (print only) to experience the artwork at home as a sample proof. The poster proofs are only 50% of the cost of my Fine Art Print Only option, they look beautiful but are not museum grade-archival quality thus the investment is minimal. If you decide to move forward with owning any Premium Luxe HD Acrylic or ChromaLuxe MetalPrint within 7 days, I will credit the full cost of the poster print. That poster print is now yours to keep, for free. Oh, and by the way, you don't have to order the same print as the sample.
How to Order a Poster Proof? - You need to call me by phone or use the Contact form in the Menu above to email me. I will send you an invoice by email to purchase your proof.
Shipping - Handling Damage Claims No worries! Please....just read the following terms. Rule #1. If your package is damaged badly in transit do NOT accept! Inspect your packaging prior to accepting for any visible dents or tears in the container no matter how minor and make a note with the carrier. Any damage during shipment is eligible for a replacement, however, please be sure to note due to shipping carrier requirements this must be reported back to me within 36 hours of arrival. The shipping agent notifies me when the package arrives at your destination. You must provide me clear/sharp photographic images showing the handling damage via an email. Once approved, a replacement will be placed into production and shipped out.
Print Quality and Defects Once again, no worries! Contact me within a week (5 days) of receiving your order. It is very important you carefully inspect your piece in good light when it arrives. The best professional print labs can miss a smudge, ink streak, minor crease-dent or spec or slightly crooked float mount frame. If the issue is quality or defect related, I'll provide a replacement. I require good clear and sharp photos of the defect to approve a claim. Photographic paper prints are not returnable once mounted and framed. Once approved, a replacement will be placed into production and shipped.
Consultation by phone Before Purchasing Offer Policy: My Premium line of Large format HD art pieces are all 100% custom handcrafted/made to order to your purchasing specs. I highly suggest to take me up on my consultation offer to assist any client during the selection process. Just for doing so, I will deduct your phone order by 15%.
I can help you procure the correct size for your application, the proper lighting, the multiple hanging options, distinct characteristics of each print media etc. to provide you with an extra measure of confidence. I wish to prevent mistakes in the ordering and decision process and provide you with clear concise information to help you see your vision and dream come through.
Best Display Lighting: This is part of my free consultation policy. It's always said, the most beautiful art pieces displayed in less than ideal lighting always look bad. As luminous as my HD Luxe pieces are, they still require proper light to look their most amazing. We cannot guarantee your indoor lighting quality, do not judge the detail of the piece until you are able to view it in proper lighting or briefly outdoors in bright light.
Visual Assistance Tools are available for you to use on my website to view each artwork larger and examine intimate details as if you were viewing a large print in person up close. I suggest you view on a large calibrated desktop monitor or similar laptop or iPad device to examine details of any print you would like to order. Watermarks are a transparent "website only" mask for internet security and are NEVER transferred to print media, ever. Use the "toggle tool" to view the entire artwork larger or the "magnifying glass tool" to view small areas in an extremely high resolution that offers you a virtual look at a 20" wide print. You can use the magnifying glass tool over the entire image without any time limitations. Relax and explore.
General Returns Policy: If you procure any Premium large format luxury Fine Art piece and you decide for reasons beyond the above quality guarantees, I have a 15-day return policy. Since every piece that ships are custom crafted to your specs, I require speaking to you directly to determine the reason for wishing to return a piece. Remember, ordering the incorrect size for your application is not the fault of the merchant.
One of the major issues an artist encounters is non-serious people out to take full advantage of any opportunity. We are at risk and easy prey to fraudulent claims and non-serious investors so we must practice due diligence to protect ourselves. That being said, I offer the option of purchasing a Poster Proof before you invest in any of my large format premium HD Luxe pieces to experience the work in your home to avoid this from happening! Looking at it from a customers perspective, I would jump all over the opportunity to experience a specific artwork as a high-quality Proof in my own home before investing in the large format piece. It's a no-risk option, once again I'm allowing 7 days for you to move forward to owning a large format piece and being credited for the Proof.
If you decide within 15 days of owning any Premium Luxe piece you are unhappy, and for reasons beyond a defect, damaged during shipment, quality or appearance issues, and you did not alter or modify the piece in any manner I will accept the return under the following terms. Keep in mind, there may be an instance where this may not apply but that is taken by individual case.
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I am committed to providing you with a wonderful personal service and high-quality Fine Art print products when you place your order. I've sold my artwork to over a thousand happy clients and would love to add you to the list of satisfied art lovers. I have a Full 1-Year warranty on my Luxe Products which include all options of my HD Acrylic Mounted pieces and ChromaLuxe MetalPrint photo panels. I offer FREE replacement for any artwork damaged during the Shipping/Handling phase, and also provide FREE replacement for any piece with a defect or quality issue you notice within 7 days. To view our full Policies on how we handle any Exchanges, Replacements or Returns please follow this link. https://www.thomasschoeller.photography/Guarantee-Shipping-Info-and-FAQs
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Descriptions of each Fine Art presentation are available for you to read by hovering Presentation Options in the menu options at the top of each page. Left click on ANY of the media presentations that I offer.
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Just an INVITE! So come along and play as I travel and photograph the great American Landscape. On Occasion, I send out Newsletters to Announce NEW imagery I added to my online Gallery, or just to let ya'll know about any amazing new large format Luxe print media options I plan to make available for wall decor presentations.
I may even announce a Pop-Up Sale by chance - and my subscribers are always First in line to hear about it. So stay in the loop, go ahead and let's make it official.
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